Promotions Policy
1. Who is RELIANCETRENDS.COM?

Reliance Retail Limited, a company incorporated under the laws of India, having its registered office at 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India ("RELIANCETRENDS.COM") is a retail company which offers various retail solutions through its desktop and mobile website www.reliancetrends.com including online lifestyle and fashion solutions, which inter alia facilitates the sale and purchase of lifestyle and fashion merchandise ("Products") by users of the Website ("Users")

2. What is this RELIANCETRENDS.COM Promotions Policy?

2.1. RELIANCETRENDS.COM from time to time, organises various promotions, contests, offers including discounts, vouchers, coupons, campaigns, and sales with respect to the Products sold on the Website. This RELIANCETRENDS.COM Promotions Policy, together with the terms and conditions, the privacy policy, the fees, payments and promotions policy, and the delivery policy sets out RELIANCETRENDS.COM’s procedures and policies in offering promotions, contests, offers, discounts, vouchers, coupons, campaigns and sales conducted by it on the Website from time to time (“Promotions”). In addition to this RELIANCETRENDS.COM Promotions Policy, any return of the Products by Users shall also be governed by, and be subject to the terms and conditions set out under RELIANCETRENDS.COM’s return and refund policy.

2.2. Users are required to peruse and understand the terms of this RELIANCETRENDS.COM Promotions Policy. If you do not agree to the terms contained in this RELIANCETRENDS.COM Promotions Policy, you are advised not to accept the Terms of Use and may forthwith leave the Website. The terms contained in this RELIANCETRENDS.COM Promotions Policy shall be accepted without modification and you agree to be bound by the terms contained herein by initiating a request for purchase of Product(s) on the Website. If there is any conflict between the RELIANCETRENDS.COM Promotions Policy and any other policies of RELIANCETRENDS.COM, the RELIANCETRENDS.COM Promotions Policy shall prevail.

3. General Terms of Promotions

3.1. RELIANCETRENDS.COM may, from time to time offer various Promotions to its Users to create, encourage and sustain User interest in the Products. It is specifically clarified that all discounts offered by RELIANCETRENDS.COM as a part of its Promotions on the Products shall exclude all convenience charges including charges that may accrue on the delivery of the Products to the Users, if any.

3.2. RELIANCETRENDS.COM reserves the right to introduce the Promotions (individually or collectively) at intervals of its choice. While the general terms of this Promotions Policy sets out RELIANCETRENDS.COM’s terms and conditions governing all of its Promotions, RELIANCETRENDS.COM may also provide separate terms governing each one of its Promotions. While choosing to participate in the Promotions, the Users are, apart from this Promotions Policy, requested to peruse and understand the terms which govern individual Promotions. RELIANCETRENDS.COM may, at any time and without having to service any prior notice to the User, modify or delete its Promotions or the terms and conditions governing such Promotions.

3.3. RELIANCETRENDS.COM may provide the Promotions on a select range or on all of its Products. The Promotions may also be applicable on any, or certain specific purchases carried out by the User on the Website. Further, without having to service any notice on the User, RELIANCETRENDS.COM may withdraw all, or a part of its Promotions from the Website.

3.4. During the term of the Promotions, RELIANCETRENDS.COM will offer the following offers on select Products on the Website: (a) Trade Discounts, and (b) Coupon Discounts (together, the “Discounts”). Notwithstanding the term of the Promotions, the Promotions will be operational only until stocks last, and RELIANCETRENDS.COM shall reserve the unconditional right to modify, suspend, or cancel any promotion any time.

3.5. Trade discounts are regular discounts which are provided by RELIANCETRENDS.COM for the benefit of Users from time to time. The trade discounts are independent of any Promotions, and will be extended to only a select range of Products as indicated on the Website (“Trade Discounts”). The Trade Discounts shall offer discounts up to a certain percentage on the maximum-retail price (“MRP”) of the Products, and the User will only be required to pay the MRP of the Product as reduced by the amount of Trade Discount (“List Price”). The range of Trade Discounts offered on a Product may increase or decrease at any time during the term of the Promotions at the sole discretion of RELIANCETRENDS.COM, and RELIANCETRENDS.COM shall not be required to serve a prior written notice intimating such change in the range of discounts to the Users.

3.6. In addition to the Trade Discounts, RELIANCETRENDS.COM will also offer discount vouchers or coupon discounts on a select range of Products as indicated on the Website (“Coupon Discounts”). All Products available for sale on the Coupon Discount, may not necessarily have an applicable Trade Discount, and any combination thereof with Trade Discounts shall be at the sole discretion of RELIANCETRENDS.COM.

3.7. From time to time, RELIANCETRENDS.COM will also offer discount for Products under the Buy X Get Y Offer (“BX GY Offer”), under which upon purchase of a certain quantity of Products (“X”), Users will be offered a 100% discount on the List Price of certain other quantity of Products (“Y”), such discount being applicable to Products with the lowest List Price amongst the chosen Products. The benefit availed by a User from the discounted Products would be apportioned amongst the Products purchased on a weighted average basis. Accordingly, in case of return of any Product purchased under the BX GY Offer, the refund payable by RELIANCETRENDS.COM on such Product would be the value of the Product calculated on a weighted average basis. The number and catalogue of Products available under the BX GY Offer will be displayed on the Website from time to time, at its sole discretion.In case a customer wishes to return one of the products from the BxGy offer, all the products which was provided free, have to be returned. In case this doesn’t happen, whether the return has to be accepted or declined will be at the sole discretion of reliancetrends.com.

3.8. From time to time, RELIANCETRENDS.COM will also offer discounts for Products under the Buy A at B offer (“BA AB Offer”), under which upon purchase of a certain quantity of Products (“A”), Users will be offered the bundle of products at a pre-decided bundle price (“B”). The benefit availed by a User from the bundled promotion would be apportioned amongst the Products purchased on a weighted average basis. Accordingly, in case of return of any Product purchased under the BA AB Offer, the refund payable by RelianceTrends.com on such Product would be the value of the Product calculated on a weighted average basis. The number and catalogue of Products available under the BA AB Offer will be displayed on the Platforms from time to time, at RELIANCETRENDS.COM sole discretion.

3.9. Notwithstanding anything to the contrary in the RELIANCETRENDS.COM Promotions Policy, a User shall at no time during the term of the Promotions, be eligible to receive Discounts on a Product which cumulatively exceed 80% of the MRP of such Product. If the User attempts to purchase any Product on the Website for which applicable Discounts cumulatively exceed 80% of the MRP of such Product, RELIANCETRENDS.COM will automatically reduce the amount of Discounts on such Product to 80% of the MRP of such Product.

3.10. RELIANCETRENDS.COM reserves the right to cancel any purchase of the Products carried out using means including, but not limited to, invalid or unauthorized use of Discounts on the Website. RELIANCETRENDS.COM shall at all times have the right to initiate appropriate legal proceedings against any website, entity or individual engaged in unauthorized publication of information pertaining to the Discounts. The Discounts are non-transferable and have no cash value.

3.11. RELIANCETRENDS.COM reserves the right to modify the terms and conditions of any of the promotions offered on the Website at any time without assigning any reasons, and without any prior intimation to the Users.

3.12. Cancellation of Products: Subject to paragraph 3.2 of RELIANCETRENDS.COM’s return and refund policy, if a User intends to cancel the purchase of a Product offered through a Promotion, and such cancellation has been accepted by RELIANCETRENDS.COM, such User shall be entitled to a refund of the exact amount paid by the User for purchase of such Product or Products on the Website. By way of an illustration:

3.12.1. A User’s order reflects the purchase of a single Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, and the User makes an online payment of a sum of INR 1,280 at the time of placing the order on the Website. Upon cancellation of the Product in accordance with the RELIANCETRENDS.COM Promotions Policy, the User will be entitled to a refund of INR 1,280. If the User had opted for ‘Cash on Delivery’ as the preferred mode of payment, the User will not be entitled to any refund upon cancellation.

3.12.2. A User’s order reflects the purchase of two Products: (a) the first Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, totaling up to INR 1,280, and (b) the second Product whose MRP is INR 1,500, with no applicable Discounts. The User makes payment of a total amount of INR 2,780 through credit card at the time of placing the order on the Website. Upon cancellation of the first Product in accordance with the RELIANCETRENDS.COM Promotions Policy, the User will be entitled to a refund of INR 1,280. Upon cancellation of the second Product in accordance with the RELIANCETRENDS.COM Promotions Policy, the User will be entitled to a refund of INR 1,500. Upon cancellation of both the Products in accordance with the RELIANCETRENDS.COM Promotions Policy, the User will be entitled to a refund of INR 2,780. If the User had opted for ‘Cash on Delivery’ as the preferred mode of payment, the User will not be entitled to any refund upon cancellation.

3.13. Return of Products: Subject to paragraph 3 of RELIANCETRENDS.COM’s returns and refunds policy, if a User desires to return a Product or Products which have been purchased during the term of a Promotion, and such return has been accepted by RELIANCETRENDS.COM, the User shall be entitled to a refund of the exact amount paid by the User for purchase of the Product or Products on the Website. By way of an illustration:

3.13.1. A User’s order reflects the purchase of a single Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, and the User pays a sum of INR 1,280 for purchase of the Product. Upon return of the Product in accordance with the RELIANCETRENDS.COM Promotions Policy, the User will be entitled to a refund of INR 1,280.

3.13.2. A User’s order reflects the purchase of two Products: (a) the first Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, totaling up to INR 1,280, and (b) the second Product whose MRP is INR 1,500, with no applicable Discounts. Upon return of the first Product in accordance with the RELIANCETRENDS.COM Promotions Policy, the User will be entitled to a refund of INR 1,280. Upon return of the second Product in accordance with the RELIANCETRENDS.COM Promotions Policy, the User will be entitled to a refund of INR 1,500. Upon return of both the Products in accordance with the RELIANCETRENDS.COM Promotions Policy, the User will be entitled to a refund of INR 2,780.

3.14. As a part of the Promotions, RELIANCETRENDS.COM offers end of season sales from time to time (“EOS Sales”) which shall subsist only until stocks offered for EOS Sales last. The EOS Sales shall offer discounts on the MRP up to a certain percentage on select merchandise. The range of discounts offered on a Product or the Products may increase or decrease at any time during the EOS Sales at the sole discretion of RELIANCETRENDS.COM and RELIANCETRENDS.COM shall not be required to serve a prior written notice intimating such change in the range of discounts to the Users.

3.15. Promotions may be combined only at the sole discretion of RELIANCETRENDS.COM. All Promotions are non-transferable and have no cash value. Without having to service a prior notice on the User, RELIANCETRENDS.COM reserves the sole right to extend or terminate the Promotions.

3.16. By the User’s participation in the Promotions, the User agreed to indemnify and hold harmless RELIANCETRENDS.COM, its affiliates, officers, directors, employees, consultants, licensors, agents and representatives from any and all claims including reasonable attorney fees and costs arising out of the User’s participation in the Promotions.

4. Terms of Specific Promotions

4.1. Coolest Summer Offer

4.1.1. 2 gift coupon worth Rs 500 each are issued to shoppers who purchase merchandise worth Rs 3499 and above between 20th April & 28th May 2017 on www.RelianceTrends.com only.

4.1.2. The gift coupons will be issued via email before/during the coupon redemption period.

4.1.3. The coupon can be redeemed between 29th May to 14th June 2017.

4.1.4. The coupon entitles the bearer to a discount of Rs 500 only on a minimum purchase of select apparel worth Rs 1000 or more on www.RelianceTrends.com only.

4.1.5. No cash refund in part or full against this coupon will be provided.

4.1.6. One coupon is valid per transaction and the differential amount should be paid cash / card / online payment.

4.1.7. The coupon is redeemable by the bearer.

4.1.8. No replacement/compensation is permissible on the loss of the coupon.

4.1.9. No 2 bills/offers can be clubbed together to avail the offer.

4.1.10. Once this coupon is issued, Reliance Trends will not entertain any request or cancellation.

4.1.11. This offer is valid only on select merchandise available online at www.RelianceTrends.com

4.1.12. Reliance Trends reserves the rights to alter any/all terms and conditions of the coupon any time without prior notice.

4.1.13. All disputes are subject to Mumbai jurisdiction only.

4.2. Customer First Purchase Offer

4.2.1 The Customer First Purchase Offer is a promotional offer for all Users who are making their first purchase on the Platforms (“Customer First Purchase Offer”).

4.2.2 The Customer First Purchase Offer will commence on a date as notified on the Platforms, and will continue until the Customer First Purchase Offer is revoked by www.RelianceTrends.com

(“Term of Customer First Purchase Offer”).

4.2.3 The Customer First Purchase Offer is applicable on selected Products sold on the Platforms.

4.2.4 Users may avail the benefit of the Customer First Purchase Offer only once.

4.2.5 The Coupon Discount offered under the Customer First Purchase Offer cannot be combined with any other offers, promotions or discounts offered by www.RelianceTrends.com

(other than Trade Discounts).

4.2.6 RelianceTrends.com reserves the right to modify the terms of the Customer First Purchase Offer, or discontinue the Customer First Purchase Offer at any time without assigning any reasons, and without any prior intimation to the Users.